Member Portal
Empower your members. Unburden your staff.
A branded self-service portal where your congregation can give, register for events, update their info, submit care requests, and download giving statements — without ever calling the church office.
Every interaction flows directly into Forge. No manual data entry. No email chains. No spreadsheet reconciliation.
24/7
Self-service access
Zero
Office calls for statements
1-Tap
Recurring giving setup
Mobile
Optimized on every device
Everything your members need. Nothing they don't.
The member portal is clean, fast, and intuitive. No training required — if your members can use a phone, they can use this.
Online Giving
One-time gifts, recurring giving, fund designation, and campaign pledges. Members manage their own giving schedules without calling the office.
ACH and card supportedGiving Statements
Members download their own year-end giving statements and contribution history anytime. No more January statement request avalanche for your finance team.
Tax-ready PDF exportEvent Registration
Browse upcoming events, RSVP, register the whole family, and add events to their personal calendar — all from the portal.
Family-aware registrationProfile Management
Members update their own contact info, address, phone number, and communication preferences. Changes sync to Forge instantly — no staff involved.
Real-time sync to ForgeHousehold Management
Add or update household members, manage family relationships, and keep directory listings current. Especially valuable when families grow or move.
Family-first designCare & Prayer Requests
Submit prayer requests, report pastoral care needs, or flag a concern — directly to the care team. Members can choose public (prayer wall) or private.
Privacy-first submissionCommunication Preferences
Members control how they hear from you — email, SMS, or both. Opt-in/out of specific communication channels and frequency preferences.
Per-channel unsubscribe controlsGroup Membership
See what small groups, classes, or teams they belong to. Browse open groups and express interest in joining — staff gets notified automatically.
Self-serve group discoveryPayment Methods
Securely save, update, or remove payment methods for giving and event fees. Payment details are handled by a dedicated payment processor — Forge never stores card numbers.
Processor-securedWhat changes when members can self-serve
The member portal doesn't just help members — it transforms your staff's week.
Before: January: 200+ giving statement requests flood the office
After: Members download their own statements. Finance focuses on year-end close.
Before: Staff manually updates addresses and phone numbers from paper cards
After: Members update their own profiles. Changes sync to Forge instantly.
Before: Event sign-ups via email, phone calls, and Sunday morning clipboard
After: One-click RSVP with automatic headcount, family registration, and calendar sync.
Before: Care needs mentioned in passing, forgotten by Monday
After: Members submit care requests directly. The care team is notified immediately.
Before: New families fill out paper connection cards that sit in a pile
After: New visitors create their own profiles and household — already in Forge before they leave.
Before: Recurring giving changes require a phone call to the finance office
After: Members adjust their own giving amount, frequency, and payment method anytime.
Mobile-first. No app required.
The member portal is fully responsive and works beautifully on any device. Your members can give from the pew, register for events from the parking lot, or update their address from the couch. No app store download, no version updates, no friction.
Secure by design.
Member authentication via email magic link or Apple Sign-In — no passwords to forget. All data encrypted in transit and at rest. Members only see their own information. Staff controls what's visible through role-based permissions.
Not a bolt-on. Built in.
The member portal isn't a separate product bolted onto Forge — it shares the same database, the same permissions, the same real-time data. When a member updates their address, it's immediately reflected in People. When they give, it shows in Giving and Reports. When they register for an event, attendance is pre-populated.
With other platforms, "member-facing" means a separate app with a separate data sync and separate bugs. With Forge, it's the same system — just a different view.
Stop being a bottleneck. Start being a pastor.
When members can handle the basics themselves, your staff gets to focus on what actually matters — people, not paperwork.
Invite-only founding-church beta · Member portal included on every plan
Review Forge with your team
Apply for founding-church access, review pricing, or talk with the team about your setup.
Free during our founding-church beta · Invite-only cohort · Cancel anytime
Ask the team about implementation, support, and data export details.